An AI back office for plumbers. Owned, not rented.
Plumbing runs on speed. The call comes in at 9pm with a burst pipe, and whoever answers first wins the job. An AI back office answers or texts back instantly, chases your repipe and water heater quotes automatically, routes crews by urgency, and shows you which marketing actually books work. Forge builds it as one system you own outright, in six weeks, for one flat price. No monthly SaaS rent, backed by a $50,000 revenue guarantee.
The six engines, for a plumbing shop.
Same connected system, tuned to how plumbing work actually comes in and closes.
Never miss the emergency
After-hours and missed calls get answered or texted back in seconds. Burst pipes and no hot water do not wait, and neither should your response.
Chase the big quotes
Repipes, water heater swaps, and sewer jobs are where the money is. The system follows up on every open quote so they stop going cold in an inbox.
Dispatch by urgency
Emergencies jump the queue, crews route by location and skill, and the customer gets a live status instead of a four hour window.
AI first response
Inbound calls and texts get triaged, emergency versus scheduling versus quote, with the hard ones handed to a human.
See the upsell
Water heater age, past repairs, and water quality history surface before the tech arrives, so the maintenance plan or repipe ask is obvious.
Know your numbers
Which channels book jobs, cost per lead, close rate by job type, in real numbers instead of a guess.
Our one public build is HVAC. Here is how it maps.
We are not going to show you plumbing numbers we do not have. Here is the honest version.
The one anonymized build we point to is a roughly $3M per year HVAC shop that went from 159 to 283 jobs and 168 to 256 customers in a year on an owned system, after we fixed a pixel undercounting conversions by seven times. Plumbing runs the same loop: capture the call, quote fast, follow up, dispatch, measure. The engines are the same, the workflow maps directly, and you own all of it either way. See the full case study.
Stop renting the system your shop runs on.
Most plumbing shops rent five or six platforms and own none of it. One flat build gives you the same power as a system you own.
See the own versus rent math, or the owned alternative to whatever you are paying for now on the software alternatives page.